Privacy Policy – Renbel Travel S.r.l.

Renbel Travel S.r.l. · pursuant to Articles 13–14 EU Regulation 2016/679 – GDPR

Privacy
Policy

Last updated: April 2026
01 Data Controller
Company NameRenbel Travel S.r.l.
Registered OfficeVia Valpolicella 1, 37124 Verona (VR), Italy
VAT NumberIT 01975510239
Share Capital€ 51,000 fully paid
REAVR 209489
Phone+39 045 770 1150
Emaileventi@renbelgroup.it
Certified Email (PEC)renbelgroup@pec.it
Websiterenbel.meeting-eventi.com
02 Purposes of Processing

a) Event registration and management

Event registration Participation management Organizational communications

b) Contractual and administrative obligations

Payment management Invoicing Accounting and tax compliance

c) Operational communications

Event reminders Logistical updates Certificate issuance

d) Legal obligations

Regulatory compliance ECM-related obligations (where applicable)

e) Website security

Prevention of unauthorized access Protection against cyber threats
03 Legal Basis for Processing
  • Art. 6(1)(b) Performance of a contract to which the data subject is party
  • Art. 6(1)(c) Compliance with a legal obligation to which the Controller is subject
  • Art. 6(1)(f) Legitimate interest pursued by the Controller
  • Art. 6(1)(a) Consent of the data subject, where required
04 Categories of Data Processed
  • Identification data (name, surname)
  • Contact details (email, phone)
  • Tax data (tax code, VAT number)
  • Professional data (role, organization)
  • Website usage data
  • Booking-related data
  • Payment data (processed by third-party providers)
05 Methods of Processing

Processing is carried out using IT and electronic systems, as well as online platforms and management software.

Appropriate technical and organizational measures are adopted to ensure the security, integrity, and confidentiality of data processed.

06 Tools and Platforms Used

a) Booking system

Amelia (WordPress plugin) for managing event registrations, bookings, and automated notifications to users.

b) E-commerce and payments

WooCommerce for order and paid registration management.

Payment gateway: Viva.com Smart Checkout. Payment data are processed directly by Viva.com and are not stored on this website.

c) Email delivery

WP Mail SMTP plugin for sending communications and automated notifications.

d) Hosting and security

The website is hosted on SiteGround infrastructure, which includes server-level security and protection against unauthorized access.

07 Data Recipients

Personal data may be shared with:

  • Technical service providers (hosting, IT services)
  • Payment providers (Viva.com)
  • Accounting and administrative consultants
  • ECM providers (where applicable)
  • Public authorities where required by law

Where necessary, such parties are appointed as Data Processors pursuant to Art. 28 GDPR.

08 Data Transfer Outside the EU

Some data may be processed through services located outside the European Union. In such cases, transfers are carried out in compliance with GDPR through:

Standard Contractual Clauses (SCCs) Adequacy decisions of the European Commission
09 Data Retention Period
10 years
Administrative and accounting data
5 years
Event registration data
12 months
Technical and log data
10 Data Subject Rights

Users may exercise the following rights under the GDPR:

Art. 15Right of access
Art. 16Right to rectification
Art. 17Right to erasure
Art. 18Right to restriction
Art. 20Right to data portability
Art. 21Right to object

Requests may be sent to:

11 Right to Lodge a Complaint

Users have the right to lodge a complaint with the competent supervisory authority:

AuthorityItalian Data Protection Authority (Garante per la protezione dei dati personali)
12 Nature of Data Provision

Providing personal data is:

  • Mandatory for event participation
  • Optional for additional purposes (e.g., marketing, if activated)

Failure to provide required data may prevent registration.

13 Cookies

The website uses technical cookies and, where applicable, third-party cookies.

For more information, please refer to the Cookie Policy of the website.

14 Changes to This Policy

This Privacy Policy may be updated at any time. Users are encouraged to review it periodically to stay informed of any changes.

Last update: April 2026