Cancellation Policy & Terms – Renbel Travel S.r.l.

Renbel Travel S.r.l. · Terms & Conditions

Cancellation Policy
& Terms

Last updated: April 2026
01 Substitute Participant

If a registered participant is unable to attend the event, it is possible to transfer the registration to another participant at no additional cost, subject to prior written notice to the Organising Secretariat.

02 Cancellation Terms

All cancellation requests must be submitted in writing to:

Refunds will be processed as follows:

a) Cancellation More than 45 days before the event
Full refund
minus €30.00 admin fee
b) Cancellation Between 45 and 30 days before the event
Partial refund
minus €40.00 admin fee
c) Cancellation Between 29 and 3 working days before the event
No refund
d) Cancellation or no-show Less than 3 working days before the event
No refund
03 Non-Refundable Fees / Credit

Any fees paid for discounted registrations or special conditions are non-refundable.

However, at the discretion of the Organising Secretariat, such amounts may be converted into a credit, usable within 12 months for participation in another event organised by Renbel Travel S.r.l.
04 Programme Changes & Event Cancellation

The Scientific and/or Organising Secretariat reserves the right to make the following changes for organisational or technical reasons:

Modify the programme Change the venue Replace speakers with equivalently qualified professionals

Event postponement

Participants will have the right to attend the rescheduled event.

Event cancellation by organiser

Participants will be entitled to a full refund of the registration fee. The organiser will notify participants as early as reasonably possible.

05 Liability & Participation Conditions

Participant obligations

  • Use equipment and materials with care
  • Comply with safety regulations at the venue

Participants are fully responsible for any damage caused to persons or property.

Failure to attend the full programme

  • May prevent issuance of attendance certificates (including ECM credits, where applicable)
  • Does not entitle the participant to any refund
06 Travel & Accommodation

Travel, accommodation and related services are not included in the registration fee unless explicitly stated. Participants are responsible for their own bookings.

The organiser shall not be held liable for:

  • Booking errors
  • Third-party services (hotels, transport, catering)
07 Privacy & Data Protection

Personal data are processed by Renbel Travel S.r.l., Via Valpolicella 1, 37124 Verona (VR), Italy, as Data Controller, in accordance with EU Regulation 2016/679 (GDPR).

Purpose of processing

  • Event registration and management
  • Administrative and organisational activities
  • Legal compliance

Marketing communications

Subject to applicable law, the Data Controller may send information about its services. Where required, such processing will be based on the user’s consent.

Images and recordings

Photos, videos and statements collected during the event may be used for:

Communication materials Website publication Promotion of future initiatives

Such processing will be based on legitimate interest or consent, where required.

Data sharing

Subject to consent, personal data may be shared with third parties for their independent promotional purposes.

Data subjects’ rights

Access
Rectification
Erasure
Restriction
Objection
Portability

Participants may exercise their rights by contacting:

For full details, please refer to the Privacy Policy available on the website.

08 Governing Law & Jurisdiction

These Terms are governed by Italian law.

Any dispute arising from the interpretation, execution or termination of this agreement shall fall under the exclusive jurisdiction of the Court of Verona (Italy).